Polite Solutions

We offer full-service medical billing and practice management, specializing in denied and disputed claims.

Our services are ethical, affordable and friendly. Our goal is to lessen the financial stress of your practice and allow you and your staff to concentrate on patients, not billing. We have the expertise and incentive to make your practice successful–And don’t get paid until you do.

The most important reason to place with Polite Solutions is results.

Polite solutions successfully secures full benefits of claims previously denied. We investigate also the potential for other third party payers, such as victims assistance, home owners insurance and auto insurance. Our efforts reduce the burden of uncollected accounts on your facility’s financial health.

Here to Stay

Polite Solutions has been serving providers for over 25 years. We know the decision to out-source billing is not a simple one. Just as you build a relationship of trust with your patients, we do the same with you, for health of your practice. For more information, consultation, and referrals,  contact us today.

What can we do for you?

  • File claims electronically

  • File paper claims

  • Send patient statements

  • Insure low to zero rejection rates

  • Provide timely Insurance follow up

  • Provide daily and monthly closings

  • Posting done daily

  • Monthly and weekly management reports

  • Insure compliance to HCFA and AMA regulations

  • Diligent attention to accounts receivable

  • Technologically advanced software

  • 24 hour access to your representative

  • Toll free line available to answer patient billing and account concerns

Frequently Asked Questions

Question:
Do I have to purchase software or computer equipment to contract your services?

Answer:
No, there are many programs available to choose from, some would require user license and software and others save providers thousands of dollars by not having to purchase or upgrade their systems.

Question:
What sets us apart from our competitors?

Answer:
Our “fast” service through Web Based software. This software provides our clients interactive access to reports, billing data, and notes on current patient accounts. This state of the art software along with our courteous friendly service helps us become an intergraded part of your business office team and facility staff.

Question:
Can ours services be tailored to the size or complexity of our services?

Answer:
Yes, we provide service for billing and disputed claims or both. A contract with us is tailored to the needs of your service, whether you’re a small office or a larger facility with complex billing and disputed claims requirements.

Question:
What about availability? What if we have questions or need in office support?

Answer:
We are available by E-mail, Fax, and phone. We respond to any inquiry within the first 24 hours and provide answers to the most common billing and claims questions.