Our Specialties

Denial, denial, denial. Helping you receive payment.

Insurance companies deny thousands of claims every year with what appears to be substantial evidence to support non-payment. They do this knowing that most denials are accepted–without question or action. They know providers do not have the time, resources, legal expertise or insurance experience necessary to investigate the basis of claim denials. That’s where we come in.

We carefully assess every detail of your claim and the insurance carriers denial, to determine the most effective way to appeal unpaid claims.

Polite Solutions is your advocate. We help you get paid.

Recovery of Commercial Insurance denials such as pre-existing, Medical necessity, lack of timely filing and pre-certify treatment can be a time consuming task for office personnel who’s primary task is the everyday care of your office and your patients’ care and well being. Polite Solutions effectively assists with these and other improper reimbursement of claims–including usual and customary reductions, incorrect contractual discounts and out of network reimbursements.

We will research Case and Statutory law to locate legal authorities which support payment on your denied insurance claims. We also investigate any other potential recovery options including Victims Compensation programs, Home Owners Insurance, Renters Insurance, Auto coverage, Third Party Liability, Indigent care and Charity funds.

We do what collection agencies can’t
…and we’re much nicer to work with :)

Collection agencies lack legal and insurance experience to effectively pursue medical claims. We dedicate ourselves to those issues. And, because we only earn our payment when your claim is resolved, we create a business relationship that works.

Other services provided include credentialing and insurance verification. We bill all types of insurance, but specialize in physical therapy, acupuncture and chiropractic care.


Tap into our 25+ years of experience, still working with clients we started with. Contact us today for a consult.